Shipping policy

Shipping Policy – Druvs

At Druvs, we ship to Spain, the United States, and other destinations available at checkout. Shipping options and charges for your address are shown before you place your order. Some products are printed after purchase and may be sent in separate parcels.

Processing and dispatch

Standard items are usually prepared for dispatch within 2–4 business days. Products printed on demand, including some mugs, tumblers, and apparel, may take 5–7 business days to produce before dispatch. These are different processing estimates for different products; they are not added together.

Business days exclude weekends and public holidays. Once your order has been dispatched, we will email you tracking information when it is available.

Delivery times after dispatch

Spain: Standard shipping usually takes 4–8 business days.

United States: Delivery usually takes 7–15 business days, depending on the product, production location, and carrier.

Other available destinations: Delivery usually takes 7–15 business days, depending on the destination and carrier.

The total time from placing an order to receiving it includes both processing and delivery. These times are estimates. Holidays, busy periods, customs processing, weather, and carrier delays may affect delivery.

Shipping costs

Shipping costs are calculated for your order and delivery address and shown at checkout before payment.

If the shipping cost shown at checkout seems high, please email us at info@druvs.shop before placing your order. Tell us which items you would like and your delivery country and postal code. We will check whether a more affordable shipping option is available and let you know its cost and estimated delivery time. We cannot guarantee a lower rate, but we will do our best to find a suitable option.

Orders shipped in separate parcels

Some items are made or printed by different production partners. If your order contains multiple products, they may be dispatched separately and arrive in more than one parcel. Where available, we will send tracking information for each shipment.

International duties and taxes

Depending on where your order is produced and delivered, import taxes, customs duties, or carrier handling fees may apply. If these charges are not collected at checkout, they may be charged by the carrier or local authorities on delivery. Please contact us before ordering if you are unsure what charges may apply to your destination.

Questions or delivery problems

If your tracking has not updated or your parcel has not arrived within the estimated delivery period, email info@druvs.shop with your order number and we will help you investigate.

For information about faulty or incorrect items, cancellations, and refunds, please see our Return & Refund Policy: https://druvs.shop/policies/refund-policy